US: Top 10 consumer banks with the highest Buzz score
Buzz scores are based on the question “If you’ve heard anything about the brand in the last two weeks, through advertising, news, or word of mouth, was it positive or negative?”
| Bank | Buzz score | |
|---|---|---|
| 1 | USAA | 11.3 |
| 2 | Capital One Bank | 9.9 |
| 3 | Chase | 7.6 |
| 4 | Navy Federal Credit Union | 6.3 |
| 5 | Citibank | 3.9 |
| 6 | PNC Bank | 3.6 |
| 7 | Cashapp | 3.3 |
| 8 | US Bank | 2.8 |
| 9 | Ally | 2.8 |
| 10 | Citizens Bank | 2.5 |
