Full year highlights €000s except where indicated
Year ended 2020
Year ended 2019
% change
Full year highlights
Year ended
Year ended
% change
Full year highlights Revenue
Year ended 569,268
Year ended 564,858
% change 1%
Full year highlights Gross profit
Year ended 100,291
Year ended 96,258
% change 4%
Full year highlights Adjusted Operating profit*
Year ended 28,389
Year ended 25,726
% change 10%
Full year highlights Operating profit
Year ended 24,978
Year ended 24,818
% change 1%
Full year highlights Adjusted Profit before tax*
Year ended 27,933
Year ended 25,492
% change 10%
Full year highlights Profit before tax
Year ended 24,522
Year ended 24,584
% change 0%
Full year highlights Adjusted Basic Earnings per share*
Year ended 88.8 cent
Year ended 80.6 cent
% change 10%
Full year highlights Basic Earnings per share
Year ended 76.3 cent
Year ended 77.3 cent
% change (1%)
Full year highlights Net fee income – Permanent
Year ended 27,334
Year ended 27,768
% change (2%)
Full year highlights Net fee income – Flexible Talent
Year ended 72,957
Year ended 68,490
% change 7%
Full year highlights Adjusted Operating profit
Year ended 28.3%
Year ended 26.7%
% change
Full year highlights Adjusted Profit before tax
Year ended 27.9%
Year ended 26.5%
% change
Full year highlights Operating profit
Year ended 24.9%
Year ended 25.8%
% change
Full year highlights Year ended Year ended % change
€000s except where indicated20202019
Revenue569,268564,8581%
Gross profit100,29196,2584%
Adjusted Operating profit*28,38925,72610%
Operating profit24,97824,8181%
Adjusted Profit before tax*27,93325,49210%
Profit before tax24,52224,5840%
Adjusted Basic Earnings per share* 88.8 cent80.6 cent10%
Basic Earnings per share76.3 cent77.3 cent(1%)
Net fee income – Permanent27,33427,768(2%)
Net fee income – Flexible Talent72,95768,4907%
Adjusted Operating profit 28.3%26.7%
Adjusted Profit before tax27.9%26.5%
Operating profit24.9%25.8%