41
X
10
20
30
40
50
60
50
Increased workload for other staff
56
50
29
Have difficulties introducing new working practices
27
21
24
Have difficulties meeting quality standards
26
24
21
Have higher operating costs
20
27
19
Delay developing new products or services
10
16
12
Outsource work
11
11
11
Lose business or orders to competitors
8
22
42
No particular problems / None of the above
39
41
