Feedback on the Trademark Assistance Center2 (first half of fiscal year 2021)
Data from an email survey sent to customers within a week of calling the Trademark Assistance Center. Response options used a five-point Likert scale. The percentages for each question represent the percentage of customers who responded four and five for Q1 and Q2 of fiscal 2021.
Partnership for Public Service
Source:U.S. Patent and Trademark Office