Terms of Service
IndicatorSmart Baby MonitorFinal Results
The company clearly discloses which terms of service apply to the product/service in question.
  • The company website uses the term “terms of use” instead of terms of service.
  • It is specifies that the terms of use apply to use of the product website, product, or services.

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The terms of service are easy to find.
  • The terms of use are available on the product website.
  • They can be directly accessed there, or users can be directed to that web page when they create an account on the baby monitor app.
  • The app specifies that by creating an account users are agreeing to the terms of service.

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The terms of service are available in the language(s) most commonly spoken by the company's users.
  • We cannot tell from the website available to testers in which countries the product is sold.
  • The website only lists the terms of use in English, however the website may show different languages when users’ IP addresses locate them in non-English speaking countries.
  • This is challenging for testers, and also does not recognize that users based in primarily English-speaking countries may speak languages other than English.

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The terms of service are presented in an understandable manner.
  • The terms of use are written in plain language, the important terms are defined, and the document is easy to follow.
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Privacy Policy
IndicatorSmart Baby MonitorFinal Results
The company clearly discloses which privacy policy applies to the product/service in question.
  • The website’s standard privacy policy states that it is applicable to information collected from users of the software offered on the site, to information collected by software downloaded to mobile devices, and software used by the connected devices produced by the company. The policy lists a range of connected devices beyond baby monitors that are also produced by the same company.
  • The website also includes a supplemental California Privacy Notice, which applies to all the product-line’s brands.

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The privacy policy is easy to find.
  • Both the standard and California supplemental privacy policies are available and easy to find on the product website.
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The privacy policy is available in the language(s) most commonly spoken by the company's users.
  • We cannot tell from the website available to testers in which countries the product is sold.
  • The website only lists the privacy policy in English, however the website may show different languages when users’ IP addresses locate them in non-English speaking countries.
  • This is challenging for testers, and also does not recognize that users based in primarily English-speaking countries may speak languages other than English.

⚠️
The privacy policy is presented in an understandable manner.
  • The privacy documents use examples and contain definitions of terms, and although they contain significant legal language, they are comparatively clear.
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