The share of complaints with a published narrative had been falling for months before it reached zero

Complaints with a narrative in the CFPB archive, as % of complaints received that month, January 2024 to September 2026

Line chart by month, January 2024 to September 2026. The share of complaints with a published narrative falls from about 31% in January 2024 to 4.1% in January 2026, 1.5% in July 2026 and 0% in September 2026.

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The last narrative in the archive is dated 11 August 2026. Credit reporting, about 88% of recent complaints, had a narrative share of 0.13% in January to July 2026.

Chart: Kibbo ResearchSource: CFPB Consumer Complaint Database; CFPB narrative archive; Kibbo Research analysisGet the data