Figure 2: Trusted providers of autonomous AI assistants

Share of consumers who would trust select providers of autonomous AI assistants, by most-used tool

Source: PYMNTS Intelligence From Assistive to Agentic AI: Consumers Wade Into Autonomous Commerce, January 2026 N = 1,294: Consumers who consider using gen AI to find or purchase products, fielded Nov. 10, 2025, to Dec. 10, 2025
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