Software ProviderWeighted average satisfaction (Scored between 1 and 5)
Compendia (Equiniti Pensions Solutions)3.163.16
Intellipen (Procentia)3.043.04
Hartlink (Capita Employee Benefits)2.972.97
P3, OPEN2 or CLASSIC (Profund - part of JLT Group)2.772.77
Altair (Aquila Heywood)2.552.55

Source: Professional Pensions Administration Survey 2017. The weighted average satisfaction is scored between 1 and 5, where 1 is poor and 5 is excellent. Please note, providers with fewer than 10 responses were excluded from the above rankings. The full survey is available from liam.barrett@incisivemedia.com