Expanding or remodeling my business
27
Investing in new technologies (e.g., customer analytics software)
23
Increasing marketing spend
19
Increasing staffing
18
Improving customer support
16
Finding funding for my business
14
Implementing AI tools/capabilities
13
Improving employees’ mental health and wellbeing
13
Decreasing the environmental impact of my business
10
Other
10
Focusing on diversity, equity and inclusion initiatives
7