Terms of Service
IndicatorSmart Pressure CookerFinal Results
The company clearly discloses which terms of service apply to the product/service in question.
  • The company website uses the term “terms of use” instead of terms of service.
  • It is specified that the terms of use apply to use of the product website.

✔️
The terms of service are easy to find.
  • The terms of use are available on the product website.
  • They can be directly accessed there, or users can be directed to that web page when they create an account on the pressure cooker app.
  • The app specifies that by creating an account users are agreeing to the terms of service. The page that users are directed to calls the same agreement a “terms of use,” simply using a different term than that which is listed on the website.

✔️
The terms of service are available in the language(s) most commonly spoken by the company's users.
  • We cannot tell from the website available to testers in which countries the product is sold, though legal provisions and the listed address for customer service indicate that the company is based in Canada.
  • The website only lists the terms of service in English, however the website may show different languages when users’ IP addresses locate them in non-English speaking countries.
  • The website identifies that it is in “North America English” through an icon and gives users the opportunity to click to a United Kingdom website, but those are the only options shown to a U.S.-based IP address.
  • This is challenging for testers, and also does not recognize that users based in primarily English-speaking countries may speak languages other than English.

⚠️
The terms of service are presented in an understandable manner.
  • The terms of service are written in plain language, the important terms are defined, and the document is easy to follow.
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Privacy Policy
IndicatorSmart Pressure CookerFinal Results
The company clearly discloses which privacy policy applies to the product/service in question.
  • The website’s standard privacy policy states that it is applicable to all the product-line’s brands, and covers all interactions with the brand including the website, application, feature, customer support service, etc.
  • The website also includes a supplemental California Privacy Notice, which applies to all the product-line’s brands.
  • There is a specific notice to residents of Nevada included in the overall privacy policy.

✔️
The privacy policy is easy to find.
  • Both the standard and California supplemental privacy policies are available and easy to find on the product website.
  • A link to the privacy policy also appears in a shorter “Consent Notice” that is shown when users create an account.

✔️
The privacy policy is available in the language(s) most commonly spoken by the company's users.
  • We cannot tell from the website available to testers in which countries the product is sold, though legal provisions and the listed address for customer service indicate that the company is based in Canada.
  • The website only lists the various privacy documents in English, however the website may show different languages when users’ IP addresses locate them in non-English speaking countries,
  • The website identifies that it is in “North America English” through an icon and gives users the opportunity to click to a United Kingdom website, but those are the only options shown to a U.S.-based IP address.
  • This is challenging for testers, and also does not recognize that users based in primarily English-speaking countries may speak languages other than English.

⚠️
The privacy policy is presented in an understandable manner.
  • The privacy documents use examples, have definitions of terms, and although they contain significant legal language, they are comparatively clear.
  • The California-specific notice is especially detailed, including a comprehensive table providing further information and examples.

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