Table with 7 columns and 6 rows.
№ received in the period307101130192179602
№ resolved264100122162187571
Total № resolved in agreed timescales (inc extensions)10339496973230
Total % resolved within timescale (may inc extensions)33.2%39.0%40.2%42.6%39.0%40.3%
% complaints that are Stage 24.8%5.5%8.4%11.1%9.3%8.6%
% upheld within the period67.0%69.7%81.5%69.0%72.3%