Why global consumers use brick-and-mortar stores
Category motivators for brick-and-mortar channels (%)
Physically experiencing a product
Can try things in store
Speed of purchase
It is easier to purchase things in person
The experience of visiting a store in person
Product return policy
I trust physical stores more than online stores
Payment methods available
I prefer to shop with other people
0
10
20
30
40
50
60
70
71
70
69
69
67
65
65
63
63
62
58
58
58
53
53
52
51
Mexico
Spain
Denmark
Great Britain
Hong Kong
Australia
Singapore
Germany
Italy
US
Indonesia
Poland
Sweden
China
India
UAE
France