Table with 4 columns and 6 rows. (column headers with buttons are sortable)
Change Type Key Features Learning Needs Typical Risks
Fix Narrow scope, clearly defined pain point, localised impact Confirm problem and act fast Too small to matter, deprioritised
Optimise Improving existing processes, visible ROI, local or cross-team Test variants, assess outcomes Assumed to be “just BAU," lack focus and ambition
Reposition Redefining priorities, changing team focus or user offer Explore emerging needs, frame shifts Disconnected from strategy, reactive
Redesign Changing service or system design, requires new capabilities Co-create with users, de-risk early Over-scoped or technocratic, skip over user input
Rebuild Significant shifts in infrastructure, policy, roles Multi-stakeholder learning, phased learning and delivery Deferred under “transformation," mechanistic thinking
Rethink Ambitious, uncertain, cross-cutting change to meet a new goal Vision-led learning, scenario testing Gets trapped in “visioning” and stays abstract