Which of the following will be important to you when deciding which network to switch to? Please select all that apply. (% of 405 GB adults who are considering switching their mobile network in the next 12 months)
Value for money
59
Low prices
52
Mobile internet/data network coverage
49
Network coverage for calls and texts
43
Whether they offer free roaming
29
Tariff length
29
Good rewards/benefits
25
Customer services/technical support available
20
Recommendation from friends/ family
17
The availability of the handset I want (if applicable)
14
Free minutes/ texts to other countries
14
Having other services with the network
11
Being able to pay for more of the handset upfront (if applicable)