What is currently your main focus of automation, including AI?

Cybersecurity and incident management
40%
Back office processes, customer support (RPA)
28%
Software development and deployment
27%
Business processes (BPA)
26%
Employee / customer self-service
19%
Production systems
19%
Backup and recovery
17%
Marketing / content production
16%
Sales
9%
None
8%
Hiring / onboarding / HR
7%
Staff analytics, management
7%
File transfers
5%
Legal
5%
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