Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers SOCIAL INCLUSION
% of VIOs
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Personal connections / relationship building
% of VIOs 76.3
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Out of hours gatherings / events / celebrations
% of VIOs 47.7
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers
% of VIOs
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers REWARDS AND INCENTIVES
% of VIOs
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Rewards (e.g. movie tickets)
% of VIOs 20.1
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Discounted or free meals, uniforms, insurance, accommodation etc.
% of VIOs 17.4
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Paid honorariums
% of VIOs 3.9
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers
% of VIOs
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers RECOGNITION
% of VIOs
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Provide opportunities for input into our organisation’s continual improvement
% of VIOs 55.9
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Awards (e.g. certificates / letters of appreciation)
% of VIOs 54.9
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Out of hours gatherings / events / celebrations
% of VIOs 47.7
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Public ceremonies and events
% of VIOs 28.0
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Status (e.g. titles, ranks, Australia Day honours)
% of VIOs 7.2
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers
% of VIOs
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers MARKETING AND COMMUNICATIONS
% of VIOs
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Engagement through media (e.g. website, socials, newsletters, press releases)
% of VIOs 49.7
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Positive brand development / association (i.e. investing in your organisation’s brand generally, without specifically targeting volunteers)
% of VIOs 34.2
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers
% of VIOs
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers PROFESSIONAL TRAINING, SKILLS AND CAREER DEVELOPMENT
% of VIOs
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Induction and orientation programs
% of VIOs 57.9
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Developing volunteer training resources (e.g. handbooks, PowerPoints, wikis)
% of VIOs 42.4
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Delivering non-accredited training (e.g. short courses, workshops)
% of VIOs 41.5
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Providing statement of volunteering / references
% of VIOs 40.8
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Mentoring programs / peer support
% of VIOs 30.9
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Diverse and progressively challenging volunteer opportunities
% of VIOs 26.7
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Volunteer leadership opportunities
% of VIOs 21.4
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Formal performance reviews
% of VIOs 9.9
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Accredited training (e.g. Certificate II, Diploma)
% of VIOs 8.2
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Pre-agreed penalties / sanctions for non-participation
% of VIOs 2.6
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers
% of VIOs
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers ROLE DEVELOPMENT
% of VIOs
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Flexible volunteering arrangements
% of VIOs 68.1
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Reimbursement of expenses
% of VIOs 36.2
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers Other
% of VIOs 10.5
Methods used by volunteer-involving organisations (VIOs) to motivate and retain volunteers % of VIOs
SOCIAL INCLUSION
Personal connections / relationship building76.3
Out of hours gatherings / events / celebrations47.7
REWARDS AND INCENTIVES
Rewards (e.g. movie tickets)20.1
Discounted or free meals, uniforms, insurance, accommodation etc.17.4
Paid honorariums 3.9
RECOGNITION
Provide opportunities for input into our organisation’s continual improvement55.9
Awards (e.g. certificates / letters of appreciation)54.9
Out of hours gatherings / events / celebrations47.7
Public ceremonies and events 28.0
Status (e.g. titles, ranks, Australia Day honours)7.2
MARKETING AND COMMUNICATIONS
Engagement through media (e.g. website, socials, newsletters, press releases)49.7
Positive brand development / association (i.e. investing in your organisation’s brand generally, without specifically targeting volunteers)34.2
PROFESSIONAL TRAINING, SKILLS AND CAREER DEVELOPMENT
Induction and orientation programs57.9
Developing volunteer training resources (e.g. handbooks, PowerPoints, wikis)42.4
Delivering non-accredited training (e.g. short courses, workshops)41.5
Providing statement of volunteering / references40.8
Mentoring programs / peer support30.9
Diverse and progressively challenging volunteer opportunities26.7
Volunteer leadership opportunities21.4
Formal performance reviews9.9
Accredited training (e.g. Certificate II, Diploma)8.2
Pre-agreed penalties / sanctions for non-participation 2.6
ROLE DEVELOPMENT
Flexible volunteering arrangements68.1
Reimbursement of expenses36.2
Other10.5