0
1
3
5
7
9
Your computer ran too slowly or didn’t work properly
9
Too many people were sharing the smartphone or tablet so it was hard for everyone to get enough time
6
Too many people were sharing the computer so it was hard for everyone to get enough time on it
6
Your Internet service was too slow
4
You reached the limit on your data plan for a mobile device, and couldn’t go online for a while
3
Your cell phone service got cut off because it was hard to pay for
2
Your Internet service got cut off at home because it was hard to pay for
1
You had to move homes and didn’t have consistent internet access at some locations
1