Assessment of Call Experience

Representatives of the Milwaukee Bucks made an effort to engage in small talk outside the immediate discussion of the ticket sale on 100 percent of the calls made by IntelliShop surveyors to the club. That compares to 76ers representatives doing so on 92 percent of the calls, Pelicans representatives doing so 45 percent of the time, and leaguewide such conversation happening on 46 percent of the calls made.