Customer Operations: Customer Helpdesk
IT: Application Lifecycle Management
IT: Artificial Intelligence (e.g. Gen AI)
IT: User support / Service Desks
IT: Robotic Process Automation (RPA), Process Digitization
HR: HR Administration & Reporting
F&A: Financial Planning & Business Analysis
IT: Information Security (incl. Cybersecurity)
F&A: Master Data Management
HR: Learning & Development
IT: Infrastructure Management
IT: Project Management (IT specific)
Process Management & Standardization
Data Management: Master Data Management
HR: HR Analytics & HR Information Systems
F&A: Collections F&A: Transactional Controlling (incl. Controlling Master Data)
Customer Operations: Sales & Account Management Support