IndicatorSmart LockFinal Results
The product life cycle is communicated to the potential owner before purchase.
  • The product’s warranty warrants the device against defects in materials and workmanship under normal use for a period of one year from the date of purchase.
  • The end user agreement addresses the product’s software, and does not describe any timeline for commitments to service or update the software.
Software updates are authenticated.
  • The product’s end user agreement addresses the product’s software, and does not describe any method or process for authenticating updates.
Automatic software updates.
  • The product’s end user agreement indicates that the product will, without additional notice, check for automatic updates, and that the product will let the company know that the updates have been installed.
  • The end user agreement further states that users will receive updates automatically, and that the only way for them to decline these updates is to cease using the device.
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Notification of software update.
  • The product’s end user agreement indicates that the product will, without additional notice, check for automatic updates.
  • Users will receive updates automatically.
  • No information is available describing notification or processes for notification about updates.