A line chart from the Institute for Government showing patients satisfied with general practice, 2012–25, where satisfaction has gradually declined over time but is affected by two major methodology changes. Between 2012 and 2017, satisfaction stayed high at around 84–88%, before slowly falling under the new methodology in 2018, reaching 71.3% by 2023. Following the 2024 methodology change, results are not directly comparable, but the data show a slight recovery to 75.4% in 2025.