№ received in the period | 2,239 | 729 | 536 | 603 | 623 | 2,518 |
---|---|---|---|---|---|---|
№ resolved | 1,572 | 764 | 948 | 498 | 739 | 2,949 |
Total № resolved in agreed timescales (inc extensions) | 859 | 188 | 272 | 233 | 345 | 1,038 |
Total % resolved within timescale (may inc extensions) | 54.6% | 24.6% | 28.7% | 46.8% | 46.7% | 35.2% |
% upheld within the period | 84.7% | 82.6% | 82.7% | 73.3% | 81.3% | 80.7% |