General practice appointments delivered by video or online, by use of online appointments, October 2022 to September 2025
A line chart from the Institute for Government showing general practice appointments delivered by video or online, by use of online appointments, October 2022 to September 2025, where digital delivery has expanded rapidly but unevenly across practices. The top 10% of practices saw a sharp rise from under 1% to 33.5% of appointments delivered online, while the bottom 90% remained below 5% across the time period. The average across all practices is 8.8% as of September 2025.