Unexpected changes or disruptions in supply business experienced during the last 12 months 



Total	US	(n=191)
Total	UK	(n=159)


Total	US	%
Total	UK	%


		Significant increases in price or costs for some items
Total	US	78
Total	UK	46 ↓

		Delays in order fulfilment or receipt
Total	US	76
Total	UK	48 ↓

		Unreliable or inconsistent times for order fulfilment
Total	US	74
Total	UK	31 ↓

		Missed deadlines for order fulfilment
Total	US	74
Total	UK	37 ↓

		Receipt of partial or incomplete orders (ie incorrect quantities)
Total	US	66
Total	UK	33 ↓

		Poor communication regarding changes in delivery schedules or availability
Total	US	59
Total	UK	34 ↓

		Some orders were not filled at all
Total	US	58
Total	UK	35 ↓

		Inconsistent quality of products or services received
Total	US	37
Total	UK	29

		Inaccuracies in order fulfilment (ie incorrect items)
Total	US	35
Total	UK	19 ↓

		Unacceptable quality of products or services received
Total	US	27
Total	UK	22

		Poor, incomplete or missing documentation for orders received
Total	US	24
Total	UK	29

MISSING: summary MISSING: current-rows.
	Total

	(n=191)	(n=159)
	%	%
Significant increases in price or costs for some items	78	46 ↓
Delays in order fulfilment or receipt	76	48 ↓
Unreliable or inconsistent times for order fulfilment	74	31 ↓
Missed deadlines for order fulfilment	74	37 ↓
Receipt of partial or incomplete orders (ie incorrect quantities)	66	33 ↓
Poor communication regarding changes in delivery schedules or availability	59	34 ↓
Some orders were not filled at all	58	35 ↓
Inconsistent quality of products or services received	37	29
Inaccuracies in order fulfilment (ie incorrect items)	35	19 ↓
Unacceptable quality of products or services received	27	22
Poor, incomplete or missing documentation for orders received	24	29