Utility location

Utilities in the Northeast experience a higher percentage of customers in arrears, a higher percentage of customers receiving financial assistance, and a greater percentage of write-offs than those in other regions.

© E Source (2025 Utility Arrearage Benchmark Survey). Base: Utility participants (n = 35). Notes: Data is the median value of survey responses broken out by Canada and US Census region. All currency values have been converted to USD.