Mobile phone company
Broadband company
Pay TV company
Checked my contract
34
34
32
Compared deals with other providers
32
33
35
Contacted my provider
29
35
40
Switched provider
29
31
32
Don't know/can't recall
7
6
6
Posted on social media
6
6
10
Lodged a complaint
6
7
9
Other
3
2
3
NA– I did not take any action as a result of the unexpected mid-contract price rise
24
19
19