Ambulance arrivals resulting in a handover delay of 30+ minutes during winter peaks, 2020/21–2024/25
A line chart from the Institute for Government showing Ambulance arrivals resulting in a handover delay of 30+ minutes during winter peaks, 2020/21–2024/25. The share of delayed handovers rose sharply between 2020/21 and 2022/23, peaking at 43.7% in early 2023. Performance improved slightly in 2023/24 but remains worse than before the pandemic, with nearly 30% of ambulance arrivals resulting in handover delays of 30+ minutes in March 2025.