A line chart from the Institute for Government showing primary care appointments delivered by video or online, by staff group, October 2022 to September 2025, where virtual appointments have risen sharply across all staff groups. The share of video or online appointments increased from under 1% in late 2022 to 8.6% in September 2025. GP-delivered online appointments grew slightly faster, reaching about 9%, while those delivered by other practice staff rose to just over 8%.