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NetSuite SuiteSupport helps users get the most out of their investment.

SuiteSupport provides technical assistance and support resources to help you maintain NetSuite functionality.

All NetSuite subscriptions include Basic Support with Premium Support available at an additional cost to meet additional support requirements.

Both the Basic and Premium options offer 24/7 support for Severity 1 incidents. Premium offers 24/7 support for Severity 2 incidents, as well. All other severity levels can be handled during business hours (online only for Basic users).

There are a wide range of official NetSuite consulting partners who offer technical support, customization services, and more.		QuickBooks Enterprise and QuickBooks Online Advanced subscriptions include Priority Circle, a premium support service with exclusive features.

Priority Circle grants access to premium training and supports features that include on-demand QuickBooks training, and 24/7 phone or chat with premium care specialists.

QuickBooks support, available for all QuickBooks users, provides several standard features:
  • A quick search
  • Select a product to customize support
  • Top three topics—expands to reveal more topics
  • Learn QuickBooks—featuring video tutorials and webinars, Ask the Community, What’s New, and Resources
  • Find an expert—find a certified advisor, bookkeeper, or accountant
  • Resource Center—articles, guides, and QuickBooks blog