Table with 6 columns and 9 rows.
1Via phone
35
25
30
39
52
2Via email
23
28
24
23
17
3Via live chat on their website
10
8
13
11
6
4In person
8
8
7
9
11
5Not applicable – I never contact businesses
7
9
8
5
5
6Submitting a form (on their website)
5
6
5
5
4
7Via social media (e.g. Facebook)
4
8
6
2
0
8Through an app
2
2
3
2
2
9Via a chat bot on their website
1
2
2
1
0