Top 5 complaint categories ranked by airline company
1 = Airline with the most complaints of that category, 4 = least complaints
Table with 6 columns and 4 rows.
refund requests (38% of all complaints)
cancellations/ flight delays (35%)
baggage services (8%)
fees or charges (5%)
loyalty programs (3%)
Rex
4
4
2
3
4
Qantas
2
3
3
2
2
Virgin
1
1
1
4
1
Jetstar
3
2
4
1
3