Insurers trail banks and investment platforms when it comes to digital experience

% of respondents saying their provider's online/digital services are 'very good' or 'good'.

Polling by Opinium. Sample sizes: Investing and pensions 5,073, Bank accounts 50,684, Credit cards 36,767 Personal loans 6,084, Savings accounts 33,096, Car insurance 37,401, Mortgages 12,526, Travel insurance 9,397, Home Emergency Cover 2,820, Pet insurance 9,578, Home insurance (building and contents) 36,311, Breakdown Cover 7,847.

Chart: Oliver Crawford Source: Fairer Finance Get the data