Buzz (Net Score): Over the past two weeks, which of the following e-commerce/m-commerce websites have you heard something positive/negative about (whether in the news, through advertising, or talking to family and friends)?
Satisfaction (Net Score): Of which of the following e-commerce/m-commerce websites would you say that you are a satisfied/dissatisfied customer?
Consideration (% yes): Which of the following e-commerce /m-commerce websites would you consider purchasing from?
(Note: showing responses for ShopBack among adults in Singapore only)