What would cause a household to consider trying a new/different Pickup/Delivery service?
Share of online households*
* Represents 93% of total households in the U.S., according to Brick Meets estimates, based on data from Pew Research Center.
^ Whether circumstances is controllable or uncontrollable is assessed from the retailer’s perspective.
Source:Omnichannel Shopper Behavior - Volume 3 Research